Beyond DevOps metrics – technical, business, and culture metrics for the software defined business

In this talk, you’ll hear about three types of metrics that organizations are using to get better at building and running software. You know, those organizations that are doing the “digital transformation” thing so that they can run their business with software that isn’t ancient and lame.

Be like a tech company!  We all know development and operations metrics like lead time, error budgets, and mean time to repair. But we don’t focus on business metrics enough. And least of all, we don’t talk about internal, organization, or “culture” metrics enough. This talk gives an overview of 15 metrics across three types: technical metrics, business metrics, and culture metrics. If we look at the end-to-end process of software creation, usage, and work as a system to be programmed and refined, we need metrics across that entire system. 

Required audience experience

No specific experience required.

Objectives of the talk

This talk will help get you started with a software defined business.


Slides can be found here

Location: Date: May 10, 2021 Time: 9:15 am - 10:15 am Michael Coté Michael Coté, VMware